Return & Refund Policy

 

Welcome to CoversCenter.com, your go-to destination for top-quality car covers. We strive to provide you with the best products and services, but we understand that circumstances may arise where you need to return or exchange an item. Our Return and Refund Policy is designed to guide you through the process and ensure a seamless experience.

 

30-Day Return Policy

We offer a 30-day return policy from the date of purchase. If, for any reason, you are not completely satisfied with your purchase, you can return the item(s) within this period. We offer a FULL refund including original (if any) shipping charges. The product does not have to be unused and new. It can be used! We want you to be completely satisfied with your purchase. So, if you decide within 30 days that you're unhappy with your puchase for any reason, contact us and we'll get your refund started right away! 

 

Free Return Shipping

We believe in making returns as easy as possible for you. We cover return shipping costs as long as your return is within 30 days of receiving your purchase. If the return is due to a sizing issue in accordance with our sizing guarantee or if we mistakenly send you the incorrect item, we'll ship you another (correct) one!

 

How to Initiate a Return?

Reach out to our dedicated customer support team via email at support@coverscenter.com or call us at 1-888-429-3259.

Provide your order number, an optional brief explanation of the reason for the return, and we'll send you a shipping label (for FREE) to ship the order back to us. Once we receive it, we'll issue you a FULL refund including original (if any) shipping charges.

Return Authorization:

Upon approval, you will receive a Return Authorization (RA) number along with a shipping label to send the order back to us.

Packaging:

Ensure the item is securely packed in its original packaging or a similar protective package to prevent damage during transit.

 

Inspection:

Our team will inspect the returned item to verify its content and a refund will be posted upon inspection.

Refund Issuance:

Upon approval, we will initiate a refund to your original payment method, including any original shipping charges.

Processing Time:

Refunds are typically processed within 5-7 business days after receiving and inspecting the returned item. Allow additional time for your financial institution to complete the refund process.

Exchanges:

If you received a defective or damaged item and require an exchange, please contact our customer support immediately for guidance on the exchange process.

Contact Us:

If you have any questions or concerns about our Return and Refund Policy, please don't hesitate to contact us at Support@CoversCenter.com or call us at 1-888-429-3259. 

Thank you for choosing CoversCenter.com!